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Configuring Domain Email Systems:
Configuring Email Auto Responder's
What is an Email Auto Responder?
Email auto responders will automatically send a
customized auto response (that you compose) to any
visitor whom emails the address configured with one.
More specifically, automated responses are sometimes
used to send additional information about your
service or product by having a visitor email
something like
moreinfo@yourdomain.com. In most other cases,
they are used to send a 'courtesy reply' to anyone
whom sends a query to your companies main email
address. When visitors email this address, they
receive a response such as: Thanks for
contacting our company! Someone will be returning a
response to your question soon. If you require
immediate assistance, please call 555-222-1212.
Thanks!), and so forth.
There are two types of
Auto Responders:
The silent Auto
Responder:
In this case, you configure the responder to send
the desired information when it's emailed, however
you 'do not' receive copies of the
inquiries that people originally sent. This method
is typically used if you have a product and want
people to email an address for additional
information on it. You simply tell them to email
moreinfo@yourdomain.com, and they receive
additional information on it. Again, you 'will not'
receive receipts of the visitors emailing the auto
responder. If you want to do this, please read the
next paragraph.
The Auto Responder
that sends you the original inquiry:
In this case, the auto responder is setup to work
with a (currently configured pop email account).
Now, the sender receives your automated response,
and you receive their 'original inquiry'.
How to setup an Auto
Responder:
1. login to C-panel
2. Select "Auto Responders"
3. Select "Add Auto Responder"
4. Enter the "Email Address" to send the auto response
5. Enter a "From" name,
(for example, my company)
6. Enter a "Subject", (for example, thank you)
7. Enter your message in the
"Body" area
Select "Create" and that's it! Your auto
responder is now online. To test it, email its
address and see if you receive the auto response. If
you've configured it to an existing pop mail
account, you should receive 2 responses. The first,
which is your inquiry, (that you just sent to
yourself), and the second, which will be the
automated response.
Remember!
If you want to receive the "Incoming
Inquiries" in addition to sending the automated
response, then add an email address, which is
"already" configured as a "pop email account."
If you "do not" wish to receive the original
incoming inquiry, then simply enter a name, which
"Is Not" configured as one of your existing pop mail
accounts.
If at anytime you want to update, edit, or delete an
auto response, simply go back into "Auto responders"
and you'll see the current responders configured, as
well as options beside each of them to change or
delete.
Next:
Blocking
Unwanted Email Messages:
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